| Legal Name | SunTrade K.K. |
| Address | 2-8-8 Fukaeminami,Higashinari-ku, Osaka 〒537-0002 |
| Phone number | 06-4977-7867 |
| 24 hours | |
| Email address | [email protected] |
| Head of Operations | Manzun Yang |
| Additional fees | International freight is 2-5 USD for 1kg. |
| Exchanges & Returns Policy | ＜Returns and exchanges requested by customers＞ |
| Items before shipping: You can cancel your order by pressing the cancel button on the website. | |
| Items after shipping: Unopened items can be refunded or exchanged for items of equal or lesser value only if you contact the customer support center (insert phone number) within 10 days of the arrival of the item. We do not accept returns or exchanges of items after opening. | |
| ＜Returns and exchanges for defective goods and services＞ | |
| Please contact the customer support center (06-4977-7867). We will refund or exchange with new products at our shipping cost. | |
| Delivery times | Orders will be processed within 5 business days. |
| Products should be received within 15days and are available as soon as you place your order. | |
| Accepted payment methods | Credit cards |
| Payment period | Credit card payments are processed immediately. |
| Price | ￥4,000 |